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Business Setup Advisor

Posted Jan 17, 2023

Location: Dubai, UAE

Requirements:
  • Has an extensive UAE company incorporation / business setup expertise
  • Is well-experienced and has solid understanding of onshore and offshore company formation
  • Has outstanding networking and business development skills
  • Is a passionate go-getter, capable of managing clients with limited supervision.
  • Is knowledgeable in using CRM tools (Preferably Zoho CRM)
Role & Responsibilities:
  • Sell Company products and help achieve individual and Team sales targets
  • Update the CRM (Zoho) and accurately manage each allocated inquiry
  • Ensure detailed and timely monthly, quarterly, and yearly sales reporting, in line with Company requirements
  • Work on sales promotions
  • Assist the Sales Manager, when needed, in training new sales team members on Company products and services
Skills & Experience:
  • Good presentation skills and positive attitude
  • Excellent oral and written communication skills in English, other language is a plus
  • Bachelor degree
  • 2-to-5-year experience in company setup in the United Arab Emirates

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Operations Manager - Industry experience is a must

Posted Nov 17, 2022

Location: Dubai, UAE

Key Responsibilities:
  • Develop efficient processes for workflow and time optimization to manage online and offline transactions for license, visa and ancillary services applications
  • Format, map and centralize archives, client information and documents for quick access while maintaining strict confidentiality and personal data protection
  • Regularly audit team efficiency, spot out issues and find ways to improve the workflow by adjusting existing processes and providing tools to the team to help them improve their performance
  • Create and inspire team environment with an open communication culture
  • Set clear team and individual goals based on volume of transactions versus percentage of completion
  • Delegate tasks, when necessary, develop reporting tools and Operations department dashboard
  • Manage team performance review and participate to talent succession planning
  • Monitor new submissions and renewal licenses and liaises with the Client on the procedures and requirements
  • Maintain relationships with government and semi-government authorities and other external corporate services providers
  • Prepare contracts, agreements, letters of engagement, proxies, minutes of meetings, resolutions, power of attorney, renewal and liquidation etc.
  • Arrange the issuance of extracts, certificates and other corporate documents and subsequently arrange the requisite attestation, legalization or super legalization by the relevant authorities or consulates
  • Obtain New Dubai Customs Registration, Renewal and Clearances
  • Assist clients to obtain various NOC from the respective Third-Party Authority
  • Draft Agreements, Resolutions and Memorandum of Understanding
  • Assist client for Free zones and Embassy Attestation of various Company Documents
  • Maintain client entity records in line with operational procedures
  • Prepare a monthly and quarterly report for use by the management and/or to facilitate monitoring of recurrent tasks.
  • Handle client inquiries for structuring of various licenses (company, trust, foundation, e.g.) in all UAE jurisdictions, Free Zones and abroad, via phone, e-mail or personal meeting, with an emphasis on timing and quality
Qualification:
  • Minimum 10 years as Head of Operations or similar role with 5 within business setup industry BA/BS degree or equivalent
  • Accurate understanding of deadline and documents management
  • Familiar with workflow management and FIFO concept while able to identify priorities
  • Good experience of CRM (specifically ZOHO CRM)
  • Acute understanding of onshore and offshore authorities license and visa processes
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Natural leadership skills with lead-by-example attitude

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Business Setup Executive

Posted Oct 11, 2022

Location: Dubai, UAE

The Business Setup Executive will:

Responsibilities:
  • Prepare proposals/quotations, negotiate, and convert leads to sales
  • Provide guidance and recommendations to clients regarding their business opportunities and help them understand the difference between mainland and free zone licenses
  • Coordinate with various government and free zone authorities and support clients throughout their business setup process
  • Formulate recommendations and solutions with attention to a client’s wishes capabilities and limitations forming concise reports
  • Maintain and keep records of sales process Via CRM management
  • Prepare reports as required and/or requested by the line manager
  • Manage the Client portfolio end-to-end including administration services
  • Coordinate with various Government and Free Zone Authorities to ensure smooth transition of clients’ applications
  • Deliver constant high sales performance
  • Develop own professional network of associates who can provide a broad range of business and enterprise support services to your clients
  • Build positive relationships with clients, partners, associates and networks
Skills Required:
  • Good presentation skills and positive attitude
  • Excellent oral and written communication skills in English, other language is a plus

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CRM Specialist

Posted Oct 25, 2022

Location: Dubai, UAE

Job Description:
  • Maintaining and updating data in the CRMsystem to ensure accurate records of customer information and other related information used by the company
  • Organizing and updating customer databases that contain information such as contact details, application history, and relevant data that is needed by the company for proper reporting
  • Providing support to the rest of the team regarding data updates and / or amendments
  • Work closely with the COO, Finance Manager, Marketing Manager in setting up controls through automation that will ensure data integrity during input and then various reports that will ensure control and timely detection of incorrect data / entry
  • Developing reports that track users' various activities over time to identify behavioral trends or specific needs that may indicate opportunities for improvement
  • Manage system-related problems and mapping for the entire workflow of the company from Marketing / Prequalifying / Sales / After Sales / Finance operations
Requirements and skills:
  • Preferably Zoho experienced specialist (specifically Zoho CRM, Zoho People, Zoho Books and Sales IQ), in addition to automation and related functionalities not limited to:
    • Zoho workflows
    • Zoho modules
    • Zoho widgets
    • Zoho custom functions
  • Well-versed in the different computer languages, integrations with third-party applications and websites

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Sales Support - Leads pre-qualification (Senior & Junior)

Posted Nov 11, 2022

Location: Dubai, UAE

Responsibilities:
  • Respond to all inbound inquiries, registrations, chats and other contact collection methods;
  • Cultivate initial engagement with prospects in order to generate qualified opportunities
  • Enter prospects into automated marketing culturing campaigns
  • Coordinate and organize the attendance of the inbound leads within the team, when required
  • Devise and follow a process to ensure qualified leads are effectively tracked and monitored
  • Provide timely reporting on lead status of campaigns, including weekly lead qualification and opportunity reports
  • Pass qualified leads over to the sales team
  • Support refined qualification of existing leads via data analysis
  • Maintaining good relationships with new and existing customers
  • Creating new customer leads
  • Coordinating with Marketing and Salesteams to communicate customer needs and providing the best service
  • Preparing sales and marketing related reports whenever required
  • Interact with internal stakeholders/business teams on a regular basis to drive execution
  • Work relentlessly to improve existing processes and drive automation of tools
Qualifications:
  • 3 years of relevant work experience
  • Be technically proficient to understand and use software applications and online tools
  • Computer literacy in Microsoft Office (especially MS Excel) applications
  • Excellent communication skills in written and oral with the ability to face external and internal partners in professional and matured manner
  • Desire to work in a fast-paced, challenging environment
  • Passionate about delivering great customer experience
  • Attention to detail and capabilities to work on different projects in parallel
  • Creativity and analytical problem-solving skills, passionate about operational excellence
  • Experience in using CRM and call management systems (ZOHO would be an added advantage)

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