Careers at Decisive Zone
Careers at Decisive Zone

Careers at Decisive Zone

Work with us

Be a part of the ever growing Decisive team and watch your career thrive.

About the job:

Team Management:

  • Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks, develop reporting tools and set deadlines for the team
  • Manage team performance review and participate in talent succession planning

Business Strategy:

  • Collaborate with the Marketing team to penetrate key markets.
  • Develop a comprehensive sales strategy to maximize sales opportunities.
  • Develop sales policies that reflect the organization’s goals.
  • Influence senior stakeholders internally and externally.
  • Investigate factors impacting sales performance.
  • Leverage innovations to maximize the revenue of traditional and digital assets.
  • Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions.
  • Monitor changes in the industry and leverages them for business opportunities.
  • Participate in industry events to keep abreast of new changes in the industry and practices.
  • Provide input on sales incentive structure and key performance indicators to help monitor targets.
  • Provide input to the Marketing team based on customer and industry feedback.
  • Recommend changes in pricing structures in product lines or products.
  • Review sales performance by analyzing performance reports.

Business Development:

  • Define the approach for the overall sale of new business and account retention.
  • Enhance customer relationship management (ZOHO CRM) systems and guidelines to manage customer relationships.
  • Foster relationships with new partners to achieve desired revenue.
  • Promote positive relationships with major customers and partners to understand their needs.


  • Proven ability to position products against competitors
  • Acute understanding of PNL and budget development
  • Extensive experience in developing complex incentive matrix
  • Demonstrable experience as Head of Sales, developing client-focused, differentiated and achievable solutions
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Natural leadership skills with a lead-by-example attitude
  • Proven ability to drive the sales process from plan to close
  • Minimum 10 years as Head Sales with 5 within business setup industry
  • BA/BS degree or equivalent
Apply now

About the job:

The ideal candidate is an Expert with extensive UAE company incorporation expertise, focusing on DED business setup, and:

• Is well-experienced and has a solid understanding of onshore and offshore company formation

• Has outstanding networking and business development skills

• Is a passionate go-getter, capable of managing clients with limited supervision

• Is knowledgeable in using CRM tools (Preferably Zoho CRM).

His/Her Business Setup Advisor role will require from him/her to:

• Sell Company products and help achieve individual and Team sales targets

• Update the CRM (Zoho) and accurately manage each allocated inquiry

• Ensure detailed and timely monthly, quarterly, and yearly sales reporting, in line with Company requirements

• Work on sales promotions

• Assist the Sales Manager, when needed, in training new sales team members on Company products and services



• Bachelor degree

• 2 to 5 year experience in company setup in the United Arab Emirates

• Excellent oral and written communication skills

• Good presentation skills and positive attitude

Apply now

About the job:

  • prequalify enquiries through calls, chats, e-mails and social media
  • submit CRM daily reports
  • Escalate issues to line manager when required


  • Good communication skills in English
  • Able to multitask
  • Basic knowledge of CRM tools (Zoho is an advantage)
  • Prior experience in client servicing
  • Bachelor degree or equivalent
Apply now

About the job:

  • Develop effective communication with existing clients and act as exclusive point of contact for them
  • Inspire repeat business from clients (license renewal, ancillary services)
  • Liaise with all departments to solve clients’ enquiries/complaints
  • Conduct customer service satisfaction survey with the help of Marketing department to maintain high level of satisfaction and address issues
  • Promote company new services and products to clients and participating in marketing campaigns
  • Manage the team tasks assignment and performance review


  • is a problem solver with innovative approach finding resolution
  • has Strong verbal and written communication skills
  • has the ability to multi task and meet deadlines
  • is proficiency in O365 and Zoho CRM
  • holds a Bachelor degree (any)
  • has 3 to 5-year experience in customer relations and services and experience managing a team
Apply now

About the job:

  • Prequalify client’s inquiries through phone, chat, e-mail, etc.
  • Deliver reports on prospects
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Call clients to inform them about the company’s new products and services
  • Collaborate with other call center professionals to improve customer service
  • Manage inbound and/or outbound calls
  • Follow various communication scripts when speaking to a caller
  • Handle customer engagement
  • Identify customer needs, answer questions and solve problems
  • Up-sell products and services when possible


  • Must have skills in problem-solving
  • Must have fluency in both oral and written English
  • Ability to Multi Task
  • Good proficiency in MS Office – Word, Excel, PowerPoint
  • Strong Verbal and Communication skills
  • High school degree or equivalent
  • 1-year experience in client services and call center
Apply now

About the job:

  • Strategically assigns and follows-up daily tasks and updates them regularly.
  • Updating task board on a regular basis.
  • Works with PRO to replenish documents (hard copies) for new applications on a daily basis.
  • Reviewing applications (i.e. licenses, visas) to make sure that documents are valid and complete.
  • Submitting and following-up applications with the different authorities to make sure they are issued on time.
  • Sending timelines and release emails in a concise manner.
  • Making sure digital files are named according to official naming convention and uploaded in Zoho database.
  • Making sure that files are up to date and that old invalid/expired files are replaced.
  • Making sure that CRM information is accurate and up-to-date.
  • Implementing cut-off hours to ensure documents are verified in a timely manner.
  • Relaying accurate and verified news and announcements from the government to the team.
Apply now

About the job:

  • Track payments to internal and external stakeholders
  • Prepare budget forecasts
  • Process tax payments and returns
  • Manage all accounting transactions
  • Prepare budget forecasts
  • Handle monthly, quarterly and annual closings
  • Reconcile accounts payable and receivable
  • Ensure timely bank payments
  • Manage and reconcile petty cash
  • Compute VAT and prepare VAT returns
  • Manage balance sheets and profit/loss statements
  • Audit financial transactions and documents
  • Reinforce financial data confidentiality and conduct database backups when necessary
  • Comply with financial policies and regulations


  • Excellent knowledge of accounting regulations and procedures
  • Hands-on experience with accounting software (Zoho CRM)
  • Advanced MS Excel skills including Vlookups and pivot tables
  • Experience with general ledger functions
  • Strong attention to detail and good analytical skills
  • Masters in Accounting, Finance or relevant degree
  • 2 to 5-year work experience
  • Good written and spoken English
Apply now
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Join the team. Apply now!

Ready to get started?

or call us at +971 4 581 3618