Head of Renewals- Dubai, UAE

  • dereena
  • June 8, 2022

About the job:

  • Generate revenue and focus on client retention
  • Maintain renewals percentage
  • Lead Renewals, Concierge (for VIP Clients) and Banking Services
  • Develop effective communication with existing clients and act as an exclusive point of contact for them
  • Inspire repeat business from clients (license renewal, ancillary services)
  • Liaise with all departments to solve clients’ enquiries/complaints
  • Conduct a customer service satisfaction survey with the help of the Marketing department to maintain high level of satisfaction and address issues
  • Promote company’s new services and products to clients and participate in marketing campaigns
  • Manage the team tasks assignment and performance review


  • is a problem solver with an innovative approach to finding resolution
  • Ability to ‘build and understand a PNL and identify budget and targets for the department
  • has Strong verbal and written communication skills
  • has the ability to multi-task and meet deadlines
  • is proficiency in O365 and Zoho CRM
  • holds a Bachelor degree (any)
  • has 3 to 5-year experience in customer relations and services and experience managing a team

About the author


Book your free consultation

Please enter First Name.
Please enter Last Name.
Invalid Phone Number
Please enter email.

Calculate your business setup cost now


Related topics

How to get a real estate brokers license in Dubai

How to get a real estate brokers license in Dubai

With more and more people shifting their base to the UAE, the real estate market is booming. Dubai has some...

Read More Button
How to get an e-commerce license in Dubai

How to get an e-commerce license in Dubai

Whether purchasing for personal consumption or business through the internet, online shopping is now a big part of our everyday...

Read More Button
Top 10 apps for entrepreneurs

Top 10 apps for entrepreneurs

If you are interested in a company setup in Dubai, you should get up to date with the latest technology...

Read More Button

Follow us on social media

Ready to get started?

or call us at +971 4 581 3618